1. COLLECT/USE/SHARE INFORMATION, ACCOUNT & DISCLOSURE
You can always be our guest or choose to register, if you wish to have a fully edited account that gives you access to your wish list, order status/history, to your personal details (name, address and email as mandatory) and other features.
If your personal information changes, you may update or delete it by making the desired changes on account profile page here. If you no longer desire to maintain an account with us please request “Delete Account” via our contact form here.
We use any information submitted to provide you with further information about the products we offer or to assist you in answering any questions or queries you may have submitted.
We do not pass your personal information to third parties except to provide the services or products requested by you. That involves shipping/delivery company, credit card processing company, email service provider or any other third party necessary in order to fulfil any order/request placed on our website by you. These third parties are prohibited from using your personal information for promotional purposes.
We may disclose your personal information if we are required by law to do so or if you violate our Terms.
2. Social Media Platforms
Communication, engagement and actions taken through external social media platforms that Smith & George participates on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. You can find links to all privacy policies of all the third parties we collaborate at the end of this policy.
You are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to your own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage you wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.
3. Email Newsletter
We have an email newsletter program that, at times, we use to inform subscribers of any offers, products, services supplied by Smith & George. Users can subscribe through an online automated process should they wish to do so.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. Your personal details will not be passed on to any third parties nor shared with companies or people outside of Smith & George.
Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.
4. External Links
Smith & George only looks to include quality, safe and relevant external links however; we have no control of websites outside our www.smithandgeorge.com domain. We are not responsible for the privacy of other sites and encourage you to read their privacy policies. You can find links to all privacy policies of all the third parties we collaborate with at the end of this policy.
Cookies are small files saved to your computers hard drive that track, save and store information about your interactions and usage of the Website. This allows the Website, through its server, to provide you with a tailored experience within the site.
We use tracking cookies to identify which pages are being used, such as [_gid] for Google Analytics Session and [ _ga] for Google Analytics User Identification. This is provided by Google Analytics and it helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.
You can choose to accept or decline cookies. All web browsers automatically accept Cookies, you can modify your browser security settings to block Cookies although you should be warned that changing Cookie settings can adversely affect the performance of our website. Please be aware that if you do not configure your browser you will accept cookies provided by this website.
All information is collected lawfully and in accordance with the Data Protection Act 1998.
Smith & George uses Squareup Europe Ltd (Square) as a payment gateway to process payments. Square is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS), as managed by the PCI Security Standards Council, which is a joint project of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Your card information is stored only as long as is necessary to complete your purchase transaction.
There are not at all any payment information collected by our site or any third party associated with the Website, when Bank Transfer option is chosen for payment. This option allows the user to process an order without providing any credit/debit card details. The order will be processed as explained by the Bank Transfer option.
For more information regarding our Bank Transfer payment option , review our Bank Transfer Policy.
8. RESOURCES & FURTHER INFORMATION